Immediate Hire Positions- Raleigh/Durham, NC
Light Assembly
We are seeking enthusiastic people with a can-do attitude to become an integral part of our team! You will perform assembly line tasks as well as identify areas of improvement to increase efficiency. Hours: M-F as needed 9am-4pm
Responsibilities:
- Work with a team to assemble entire products or components
- Rotate through tasks for specific production processes
- Conduct quality inspections on products and parts
- Prepare finished products for shipment
- Maintain and clean to keep anorderly work area
Qualifications:
- Ability to handle light physical workload
- Ability to work well in teams
- Ability to thrive in a fast-paced environment
Warehouse Associates
Responsible for loading trim, interior and exterior doors, and hardware for delivery to construction sites throughout North Carolina. Hours: 7am-3:30pm
Job Duties Include (but not limited to):
- Locate correct merchandise in the warehouse based on order ticket
- Responsible for safely loading or assisting in loading and securing materials on trucks daily
- Assists in verifying materials and quantities for accuracy
- Unload or assists in loading and unloading materials manually
Requirements:
- Strong communication skills (verbal and written) when dealing with management and team members
- Must be able to work both indoors and outdoors under adverse weather conditions.
- Ability to bend, reach, lift and climb
- Must be able to lift 100 pounds of material continually for up to 2 hours at a time
- Maintain a safe and clean work area
- Must be a U.S. citizen or be authorized to work in the U.S.
Office Furniture Mover
Works in collaboration with other crew members to service move projects for office, industrial, museum, laboratory or other assigned move projects including assisting with moving, packing, wrapping, inventory, and transport of goods for commercial customers. Hours: 7:15am - 3:30pm M-F
Work may involve moving, storage, packing, loading, and transport of office equipment or other industrial equipment for commercial relocation services.
• High School Diploma or GED equivalent.
• Must be able to communicate clearly and concisely with other crew members, clients, and move coordinators.
• Must be reliable and available for dispatch on time and possible with varying work schedules.
• Must successfully pass a background investigation and pre-employment drug screening.
• Capable of lifting 80 pounds.
Entry Level Carpenters
Seeking individuals with BASIC CARPENTRY SKILLS in the construction industry in order to install baseboard and shoe moldings as well as assist in the installation of exterior doors. Based on your skill and competency level, we will also provide a brief in-house training program for new hires. Hours: 7am-4:30pm M-F With optional Saturday work
Starting Pay:$13
Entry Level Carpenters should be proficient in the following areas:
- Operating equipment such as: nail guns, saws, drills, and other tools as required.
- Reviewing and implementing work orders.Inspect work sites to determine needed improvements
- Maintaining clean and safe work environment.
- Installation and/or Adjustment of Exterior and Interior doors
- Installation of Door and Bath Hardware
- Installation of Shoe Molding
- Replace or Repair Interior Trim.
- Be able to Lift 50+ lbs of material repetitively
IDEAL Carpenters will possess the following attributes:
- Proven Problem Solver
- Adaptable
- Works Well Independently (requiring minimal supervision)
- Strong Attention to Detail
- Strong Communication Skills; Both Written & Oral
Must have the following:
- Vehicle to transport you and material to and from each job site (preferably a truck, van, or large SUV)
- Valid Driver’s license
- Strong Work Ethic
- Employment Eligibility
- Able to Pass Drug and Background Screening.
Submit your application
See a role that fits you perfectly? Don't keep those skills to yourself. Let us be your advocate to get you in the right position. Once submitted a member of our team will contact you within 48 hours.
International Job Opportunities
Always wanted to work abroad?
Utilize your skills in another country! South Africa is a great way to experience a new adventure while bringing your business acumen with you. Business is continuing to grow and our client is looking for some great talent. All of the following positions would require relocation with further details given during the interviewing process.
Managing Executive
To shape the future of the operation by ensuring the delivery of an efficient and effective client experience through the delivery of consistently high-quality service delivery to customers.
Main Responsibilities
- Monitor the successful delivery of operational targets according to client agreements.
- Manage the growth and development of the client portfolio.
- Manage the client relationships.
- Financial Management.
The role is about achieving operational excellence not the micromanagement of the operation. The focus is on the ratification and approval of all resource plans and proposed continuous improvement initiatives.
Skills and Competencies
Planning and Organizational Skills; defining performance standards and ensuring adherence to service levels; manage resources in the long term.
Leadership skills; ability to lead and motivate a team.
Financial management; ability to develop and manage budgets and forecasts; control of expenditure and understanding of consequences of deviations; commission structures; good financial acumen.
Relationship Management; ability to balance internal vs external customer requirements against the strategy of the business as a whole.
Strategic thinking with the ability to conceptualize, define and manage delivery against strategic priorities; management of an entire operation in the context of the broader business priorities.
Business Analysis; ability to analyze and interpret the metrics and forecast opportunities and threats in the longer term.
Education (Formal Qualification Required)
Background in Sales/Marketing
Sound knowledge of CRM system
10 years experience working at a senior level leading a service-driven contact center
3 years experience in managing and developing budgets and financial forecasts
5 years experience managing a large outsourced contact center operation
Head of Operations
To ensure the effective management of all aspects of the Operations to ensure service delivery against client performance standards.
Main Responsibilities
- Ensure the successful delivery of operational targets according to client agreements.
- Ensure continuous Improvement of Operational area.
- Management of the Senior Ops Managers.
- Client Relationship Management (60% of role).
- Financial Management.
The role is concentrated on engaging with the Client on service optimization and changes to processes/strategy. Provides input into process improvement initiatives and budget but decisions are approved by the departmental head.
Skills and Competencies
Conceptual thinking with the ability to define and deliver against strategic priorities.
Planning and Organisational Skills; defining performance standards and meeting service levels; manage resources in the longer term.
Business Analysis; ability to analyze and interpret the metrics.
Financial management; ability to develop and manage budgets and forecasts; control of expenditure and understanding of consequences of deviations; commission structures; good financial acumen.
Stakeholder relations; managing the expectations of internal and external customers.
Relationship Management; ability to balance internal vs external customer requirements
Minimum Qualifications
Sales / Marketing or Equivalent Experience
Sound knowledge of CRM system
At least 7 years experience working at a senior management level within a Call Centre of a large operation
3-5 years experience in managing large teams across multiple campaigns within the outsourced call center environment
2-3 years experience in managing and developing budgets and financial forecasts
Head of Transitions/Migrations
To lead the implementation of all medium to large scale ramps (on behalf of both existing and new clients), which may include migration from a different provider or the client itself. The role holder will also be responsible for the remediation of campaigns that are considered to be underperforming as determined by Exco. He/she will head up a small team of roving, highly motivated individuals who can be deployed anywhere in Africa, or travel to the Client’s home base, at short notice. Key to the success of the role will be the ability to embed all processes and exit the campaign with a seamless handover agreed to by the receiving ME (Managing Executive).
Main Responsibilities
- Create and refine a blueprint design to operationalize the launch, growth, migrate or remediate campaigns.
- To lead a specialized, cross-functional team brought together to solve or investigate specific problems or critical issues.
- Client Relationship Management.
- Ensure continuous improvement of the operational area.
- Financial Management.
The role is about providing input into process improvement initiatives but decisions are approved by the Managing Executive. It requires thinking beyond a single unit and on broader business implications.
Skills and Competencies
Excellent communicator with demonstrated experience of extensive collaboration with all stakeholders (internal and external).
Conceptual thinking with the ability to define and deliver against strategic priorities.
Stakeholder relations; managing the expectations of internal and external customers.
Proactive and quick learner; a team player showing enthusiasm and drive to accomplish results in a fast-paced environment.
Innovative with the confidence to constructively challenge existing processes.
Leadership skills; ability to lead and motivate a team.
Minimum Qualifications
Relevant tertiary qualification will be advantageous
At least 7 years experience working at a Senior Management level within a Call Center of a large operation (strong operational experience)
Working experience in an international/cross-cultural environment
Senior Operations Manager
To ensure the effective management of all aspects of the campaigns to ensure service delivery against client performance standards.
Main Responsibilities
- Ensure the successful delivery of operational targets according to client agreements.
- Ensure continuous improvement of Operational area.
- Management of the Operations managers.
- Client Relationship Management (50% of role).
- Financial Management.
This role is about providing input into the development of standard operating practices but decisions are approved by the Head of Ops.
Skills and Competencies
Planning and Organizational Skills; defining performance standards and meeting service levels; manage resources.
Business Analysis; ability to analyze and interpret the metrics.
Strong and adaptable communication skills with the ability to influence and motivate employees and managers.
Financial management; understanding of developing and managing budgets and forecasts; control of expenditure and consequences of deviations; commission structures; financial acumen.
Relationship Management; ability to balance internal vs external customer requirements.
Innovative with the confidence to constructively challenge existing processes.
Minimum Qualifications
Sales / Marketing or equivalent experience
Sound knowledge of CRM system
3-5 years experience working at a management level within a Call Centre of a large operation
2 years experience in managing large teams across multiple campaigns preferably within the outsourced call center environment
Exposure to a full cycle (1 year) of managing and developing budgets and financial forecasts
Next Steps
For immediate consideration, submit the short job application below with cover letter, resume, and references attached. A member of our staff will contact you with further details.